If you cannot find what you are looking for, then contact us Archie@goldenyearssupplies.com and with our connections we are sure that we will find what you are looking for. Any questions you might have on Parkisons or neuropathy please contact us.
The following tables gives the freight rates and return policy for items on the mobility help and personal aids:
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Most orders received by 3 p.m. EST, ship the same day! This includes Ground, Express, and 2nd Day Air.
Please Note: To keep shipping costs at a minimum ColonialMedical.com ships all packages under 1lb. USPS. Some orders may require additional freight charges, due to the size, weight of products ordered and/or the shipping location. If your order is affected by one of these conditions, you will be contacted and given the option of accepting the additional charges, choosing another shipping method (when available) or canceling the order.
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SHIPPING RATE TABLE - CONTINENTAL USA
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| Merchandise Totals |
STANDARD GROUND |
UPS Next Day Air |
UPS 2nd Day Air |
| $0 - $12.99 |
$5.95 |
$33.50 |
$24.95 |
| $13 - $24.99 |
$6.95 |
$33.50 |
$24.95 |
| $25 - $49.99 |
$7.95 |
$33.50 |
$24.95 |
| $50 - $99.99 |
$12.95 |
$36.50 |
$27.95 |
| $100 - $199.99 |
$17.95 |
$44.50 |
$31.95 |
| $200 - $499.99 |
$21.95 |
$52.50 |
$35.95 |
| $500 - $799.99 |
$28.95 |
$58.50 |
$41.95 |
| $800 - $999.99 |
$30.95 |
$60.50 |
$49.95 |
| $1000 - $1499.99 |
$36.95 |
$64.50 |
$52.95 |
| $1500+ |
Call for quote |
Call for quote |
Call for quote |
* Extra freight charges may apply on oversized items. |
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SHIPPING RATE TABLE - OUTSIDE CONTINENTAL USA (HI, AK , Puerto Rico and Guam)
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| Merchandise Totals |
Ground |
UPS Next Day Air |
UPS 2nd Day Air |
| $0 - $49.99 |
$26.95 |
$42.95 |
$36.95 |
| $50 - $99.99 |
$33.95 |
$49.95 |
$44.95 |
| $100 - $199.99 |
$37.95 |
$55.95 |
$50.95 |
| $200 - $499.99 |
$44.95 |
$61.95 |
$56.95 |
| $500 - $799.99 |
$51.95 |
$68.95 |
$62.95 |
| $800 - $999.99 |
$57.95 |
$72.95 |
$66.95 |
| $1000+ |
Call for quote |
Call for quote |
Call for quote |
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| * Extra freight charges may apply on oversized items. |
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Return Policy
If the merchandise you received is defective or not as you ordered, please call our sales department for speedy resolution. All other returns will be subject to a 20% restocking fee. ($10.00 minimum)
• Product must be in new, resalable, unmarked condition in original packaging.
• Merchandise must be returned within 30 days of invoice date.
• Custom made products are not returnable.
Refund will be processed within 10 business days from receipt of goods. Shipping charges will not be refunded.
Colonial Medical Assisted Devices cannot accept the return of bathing, hygiene or feeding products unless they are unopened in original packaging.
Sexual Health items are not returnable.
Return Authorization Numbers
To ensure prompt return processing, please attach your return authorization number to the outside of your package.
To get your Return Authorization Number call:
1-800-323-6794 option 4
Monday - Friday 8:30-5:00 EST.
All return shipping charges are at customer expense.
